SwitchMyToolAI meeting assistant comparison
Fireflies.ai vs Otter.ai: Which AI Meeting Assistant Is Better in 2026?
Compare Fireflies.ai and Otter.ai using official pricing, free-plan limits, storage, imports, AI summaries, integrations, API availability, admin controls, privacy considerations, and workflow fit.
Last updated June 21, 2026.
Quick verdict
Choose Fireflies.ai when you need a searchable team meeting archive, broad meeting and CRM integrations, conversation intelligence, team analytics, AI Skills, Voice Agents, or enterprise retention and storage controls.
Choose Otter.ai when you need a clearly metered personal or team transcription workflow, live notes, speaker identification, education and interview use cases, file-import allowances, concurrent-meeting support, or Otter's AI meeting workflows.
Neither tool is an overall quality winner. Plan limits, promotions, storage, meeting duration and integration requirements determine the better fit.
Best for integration-heavy meeting archives and conversation intelligence
Fireflies.ai
Best for minute-based live transcription and structured meeting notes
Otter.ai
Pricing comparison
| Product | Free plan | Regular monthly entry | Annual monthly equivalent | Promotional price | Primary usage limits | Storage | File imports | Per-meeting limit | Concurrent meetings | Workspace size | AI allowance | API | Official source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fireflies.ai | Price $0 Free plan; Free transcription and summaries have official conflict. | Pro price $18/seat/month; Business price $29/seat/month | Pro $10/seat/month billed annually; Business $19/seat/month billed annually; Enterprise $39/seat/month billed annually | No current promo used as a regular price. | Storage, meeting features, integrations and AI credits; Free conflict retained. | Free 400 minutes/team; Pro 8,000 minutes/seat; Business and Enterprise unlimited. | Audio/video upload listed; unlimited file uploads not specified. | Recording-limit mapping remains not listed. | not specified. | Per-seat paid plans; Enterprise custom controls. | Pro 20; Business 30; Enterprise 50. Refresh and rollover conditions not listed. | API access listed; endpoint and rate-limit parity not assumed. | Fireflies pricing |
| Otter.ai | Price $0 Basic plan; 300 monthly transcription minutes; 3 lifetime imports. | Pro regular $16.99/user/month; Business regular $30/user/month | Pro $8.33/user/month billed annually; Business $19.99/user/month billed annually | Pro hidden India offer: $8.49/user/month monthly promo; $4.17/user/month annual promo; Business visible offer: $24/user/month for 3 months. | Minutes, meeting duration, imports, workspace size and concurrency. | Unlimited storage starts on Pro. | Basic 3 lifetime; Pro 10 monthly; Business subject to footnote. | Basic 30 minutes; Pro 90 minutes; Business/Enterprise 4 hours. | Basic 1; Pro 2; Business/Enterprise 3. | Basic 5 members; Pro 5 billed users; Business 25 billed users; Enterprise unlimited. | Otter AI Chat query limits differ by plan; not convertible to Fireflies AI credits. | API and Webhooks on Enterprise. | Otter pricing |
These plans are not directly comparable. Fireflies combines storage, integrations and AI-credit entitlements, while Otter emphasizes transcription minutes, meeting duration, imports and workspace limits.
Official conflict notice
Fireflies' current pricing page gives conflicting Free-plan transcription descriptions. Confirm the signed-in account limit before relying on unlimited use.
Fireflies' current pricing page gives conflicting Free-plan AI-summary descriptions.
Feature matrix
| Capability | Fireflies.ai | Otter.ai |
|---|---|---|
| Permanent free plan | Available Free plan at price $0 with an official allowance conflict. | Available Basic is Free forever with 300 monthly minutes. |
| Calendar-connected notetaker | Available Listed meeting capture and app workflow. | Available Joins Zoom, Microsoft Teams and Google Meet. |
| Zoom | Available Listed on Free card. | Available Listed on Basic card. |
| Google Meet | Available Listed as GMeet. | Available Listed on Basic card. |
| Microsoft Teams | Available Listed as Teams. | Available Listed on Basic card. |
| Live transcription | Available Free card lists live transcriptions. | Available Basic includes live transcription. |
| Speaker identification | / | Available Basic includes speaker identification. |
| AI meeting summaries | Conflict Free card says unlimited; table says Limited. | Available Meeting summaries and workflows are listed in pricing details. |
| Cross-meeting AI chat | Available AskFred is listed on Free. | Available AI Chat within and across meetings is listed on Basic. |
| Meeting search | Available Listed on Free card. | Available Advanced search starts on Pro; conversation history differs by plan. |
| Global meeting archive | Available Searchable meeting archive positioning. | Limited Conversation history and storage differ by plan. |
| Audio/video upload | Available Free card lists upload audio/video file. | Limited Basic has three lifetime file imports. |
| File imports | / | Limited Basic lifetime, Pro monthly, Business subject to footnote. |
| Transcript editing | / | Available Editable text and speaker tags appear in details. |
| Transcript export | Higher tier only Downloads are listed on Pro. | Available Export formats differ by plan. |
| Recording download | Higher tier only Pro includes recording downloads. | Available Exportable audio appears in details. |
| Video recording | Higher tier only Pro includes video recording. | Limited Video replay is listed for Enterprise. |
| Mobile apps | Available Android and iOS listed. | Available iOS and Android apps listed. |
| Desktop app | Available Desktop app listed. | Available Desktop app appears in site navigation. |
| Chrome extension | Available Chrome extension listed. | / |
| MCP | / | Available Otter MCP server is listed on Basic. |
| API | Available API access and docs listed; plan/rate limits not fully mapped. | Higher tier only API and Webhooks listed on Enterprise. |
| Webhooks | / | Higher tier only Enterprise lists API and Webhooks. |
| CRM integrations | Available Integrations directory lists CRM category. | Limited Salesforce and HubSpot subject to user limits. |
| Salesforce | Available Official integrations directory includes CRM integrations. | Limited Subject to user limits. |
| HubSpot | Available Official integrations directory includes CRM integrations. | Limited Subject to user limits. |
| Zapier | Available Official integrations directory includes app integrations. | Available Listed in pricing details. |
| Conversation intelligence | Higher tier only Business includes conversation intelligence. | / |
| Team analytics | Higher tier only Business includes team analytics for admins. | Higher tier only Business includes activity logs and usage analytics. |
| Sentiment analysis | / | / |
| Topic tracking | / | / |
| AI workflows | Available AI Skills and Voice Agents on Pro. | Available AI meeting workflows listed on Basic; advanced/custom by tier. |
| Voice agents | Higher tier only Pro includes Voice Agents. | / |
| Multiple concurrent meetings | / | Higher tier only Business and Enterprise list three concurrent meetings. |
| Custom retention | Higher tier only Enterprise includes custom data retention. | Higher tier only Administration details include custom data retention. |
| Private storage | Higher tier only Enterprise includes private storage. | / |
| SSO | Higher tier only Enterprise includes SSO. | Higher tier only Enterprise/admin details include SSO. |
| SCIM | Higher tier only Enterprise includes SCIM. | Higher tier only Enterprise/admin details include SCIM. |
| Audit logs | Higher tier only Enterprise includes Audit Logs API. | Higher tier only Business includes activity logs; Enterprise adds controls. |
| HIPAA option | Higher tier only Security page says BAA is Enterprise only. | Add-on Enterprise lists HIPAA compliance add-on. |
Where Fireflies fits
- Searchable long-term meeting archive
- Conversation intelligence
- CRM and dialer integrations where listed
- Team analytics on Business or higher
- Voice Agents and AI Skills on eligible plans
Where Otter fits
- 300-minute permanent free allowance
- Live personal transcription
- Education and lecture notes
- Clearly stated per-meeting limits
- Three concurrent meetings on Business or Enterprise
- Enterprise API and Webhooks
Fireflies plan analysis
Free
Price $0
Free forever; 400 minutes/team storage; 100+ languages; Zoom, Google Meet, Microsoft Teams and more; API access; Free transcription and AI-summary conflict retained.
Pro
Price $18/seat/month or $10/seat/month billed annually
8,000 minutes storage/seat; video recording; downloads; Personal Assistant; AI Skills; Voice Agents; action items; unlimited integrations; 20 AI credits.
Business
Price $29/seat/month or $19/seat/month billed annually
Unlimited storage; Multi-language Mode; conversation intelligence; team analytics; public meeting access; user groups; 30 AI credits.
Enterprise
Price $39/seat/month billed annually
Annual only; 50 AI credits; rules engine; SSO; SCIM; audit logs; private storage; custom retention; dedicated account manager; HIPAA according to official wording.
Otter plan analysis
Basic
Price $0
Free forever; 300 monthly transcription minutes; no rollover; 3 lifetime imports; up to 30 minutes per conversation; 5 workspace members; Otter MCP server.
Pro
Regular price $16.99/user/month or $8.33/user/month billed annually
Hidden India offer shows $8.49 monthly and $4.17 annual equivalent with India-issued credit-card eligibility. Includes 1,200 minutes/month, 10 monthly imports, 90 minutes/meeting and 5 billed users.
Business
Regular price $30/user/month or $19.99/user/month billed annually
Visible monthly promotion is $24/user/month for 3 months. Includes custom AI workflows, up to 4 hours/meeting, 3 concurrent meetings, prioritized support and 25 billed users.
Enterprise
Custom / Schedule demo
Unlimited workspace wording; custom AI workflows; Otter Sales Notetaker; custom CRM and dialer integrations; SSO; SCIM; Domain Capture; API and Webhooks; HIPAA add-on; Coming Soon integrations separated.
Choice by use case
| Requirement | Closer fit |
|---|---|
| Searchable long-term meeting archive | Fireflies.ai |
| Conversation intelligence | Fireflies.ai |
| CRM and dialer integrations | Fireflies.ai where listed |
| Team analytics | Fireflies.ai Business or higher |
| Voice Agents and AI Skills | Fireflies.ai eligible plans |
| 300-minute permanent free allowance | Otter Basic |
| Live personal transcription | Otter.ai |
| Education and lecture notes | Otter.ai |
| Clearly stated per-meeting limits | Otter.ai |
| Three concurrent meetings | Otter Business or Enterprise |
| Enterprise API and Webhooks | Otter Enterprise |
| Direct overall quality label | Not appropriate |
Free-plan comparison
Both have permanent Free plans. Fireflies Free is price $0 and includes 400 minutes/team storage, but its transcription and AI-summary allowances conflict between the summary card and detailed table. Otter Basic is price $0 and explicitly lists 300 monthly transcription minutes, no rollover, and 3 lifetime imports.
Transcription and meeting limits
Fireflies recording-limit and video-resolution mapping remains not listed because the saved pricing HTML contains repeated 2-hour, 3-hour, 4-hour, 720p and 1080p values. Otter lists 300, 1,200, unlimited and unlimited monthly transcription allowances across Basic, Pro, Business and Enterprise, with no rollover and different per-conversation limits.
Storage and file-import comparison
Fireflies Free has 400 minutes/team storage, Pro has 8,000 minutes/seat, and Business/Enterprise list unlimited storage. Otter Basic has 3 lifetime imports, Pro has 10 monthly imports, and Business/Enterprise list unlimited imports subject to the official footnote and shared transcription pool.
AI summaries and AI workflows
Fireflies Free summary wording conflicts, while paid plans list AI Skills, Voice Agents and AI credits. Otter Basic lists AI Chat and AI meeting workflows, Pro adds advanced AI workflows, Business adds custom AI workflows, and Enterprise lists unlimited custom AI workflows according to current plan wording.
Search and meeting archive
Fireflies is oriented toward searchable team meeting archives and meeting search. Otter includes search, advanced search/export/playback on Pro and higher, and conversation-history limits that differ by plan.
Integrations and CRM
Fireflies official pages confirm meeting integrations, CRM integrations, dialers, collaboration tools and storage integrations. Otter lists Zoom, Microsoft Teams, Google Meet, Salesforce, HubSpot and Zapier, with Salesforce and HubSpot subject to stated user limits.
Concurrent meetings and workspace size
Otter lists one concurrent meeting on Basic, two on Pro, and three on Business and Enterprise. Workspace limits are 5 members on Basic, 5 billed users on Pro, 25 billed users on Business and unlimited on Enterprise. Fireflies does not get a guessed concurrency mapping here.
API, MCP and Webhooks
Fireflies API
Fireflies lists API access and hosts official API documentation. Pricing alone does not confirm identical endpoint or rate-limit access for every plan.
Otter API and MCP
Otter API and Webhooks are listed on Enterprise. Public pricing does not show them as included in Basic, Pro or Business. Otter MCP server is listed on the Basic plan card.
Team and enterprise controls
Fireflies Enterprise lists Rules engine, SSO, SCIM, Audit Logs API, private storage, custom data retention, Transcript + Summary Only Mode and super admin. Otter Business and Enterprise add activity logs, usage analytics, SSO, SCIM, Domain Capture, recording controls, export permissions and HIPAA add-on conditions.
Privacy and recording-consent considerations
Users are responsible for complying with applicable recording-consent and privacy laws. This is a product-plan summary, not legal advice. Review meeting audio, meeting video, transcripts, summaries, speaker data, uploaded recordings, calendar data, CRM data, AI Chat prompts and API data under each vendor's terms, privacy policy and security documentation.
Limitations of both tools
Fireflies limitations
- Free-plan transcription wording conflicts within the current official pricing page
- Free-plan AI-summary wording also conflicts
- Monthly and annual prices must be read from the correct billing toggle
- AI-credit refresh and rollover conditions require direct confirmation
- Recording-limit and video-resolution rows require exact plan mapping
- HIPAA and enterprise controls are plan-specific
- Recording consent remains the user's responsibility
Otter limitations
- Basic includes 300 monthly transcription minutes
- Basic file imports are three lifetime imports
- Pro file imports are limited monthly
- Pro and Business display promotions with eligibility or duration conditions
- The starred Pro promotion is restricted to eligible India-issued cards
- Meeting-duration, workspace and concurrency limits differ by plan
- Monthly transcription allowances do not roll over
- Some Enterprise integrations are marked Coming Soon
- HIPAA is an add-on rather than a universal plan feature
Switching checklist
- Export accessible transcripts, recordings, summaries and action items.
- Record current meeting-platform and calendar connections.
- List required CRM, dialer, storage and collaboration integrations.
- Estimate monthly meeting and imported-file volume.
- Record maximum meeting duration and concurrent-meeting needs.
- Confirm whether video recording and downloads are required.
- Export custom vocabulary, speakers, topics and AI workflow settings.
- Review recording-consent, retention and privacy requirements.
- Test the same real meeting in both products.
- Keep the previous account active until integrations and historical data are listed.
FAQ
Is Fireflies.ai cheaper than Otter.ai?
A direct cheaper label is not appropriate. Fireflies uses per-seat plans that combine storage, integrations and AI credits, while Otter uses per-user plans with transcription-minute, file-import, meeting-duration and workspace limits. Compare the exact plan scope before comparing prices.
Do Fireflies.ai and Otter.ai have free plans?
Yes. Both have permanent Free plans. Fireflies lists a Free plan at $0, and Otter lists Basic as Free forever.
How much transcription does each free plan include?
Otter Basic explicitly lists 300 monthly transcription minutes and three lifetime audio/video file imports. Fireflies' pricing card says unlimited Free transcription, while its detailed comparison table says Limited, so the Fireflies allowance should be checked in a signed-in account before relying on unlimited use.
Why does Fireflies' Free-plan allowance show conflicting information?
The current Fireflies pricing card says unlimited Free transcription and unlimited AI summaries, while the detailed pricing comparison table says Limited for transcript, AI summaries, AI summary and AskFred. This comparison preserves that conflict instead of choosing one wording.
Do unused Otter transcription minutes roll over?
No. Otter's current detailed pricing table states that meeting and recording transcription monthly limits have no rollover, and imported file transcription monthly limits also have no rollover.
Which tool supports more meeting integrations?
Do not treat this as a simple count without reviewing the current official directories. Fireflies lists broad meeting, CRM, dialer, collaboration and storage integrations, while Otter lists meeting platforms and integrations such as Salesforce, HubSpot and Zapier with stated limits.
Which tool is better for live transcription and notes?
Otter is the clearer fit when you need minute-based live transcription, speaker identification and structured notes. Fireflies is the clearer fit when searchable archives, integrations, conversation intelligence and team analytics are higher priorities.
Do Fireflies.ai and Otter.ai offer APIs?
Fireflies lists API access and hosts official API documentation, but exact plan and rate-limit details require documentation confirmation. Otter lists API and Webhooks on Enterprise.
Should I choose Fireflies.ai or Otter.ai?
Choose based on meeting limits, integrations, storage, search, workspace controls, import volume, concurrent meetings, API needs and recording-consent requirements. There is no universal overall winner.
Official sources
Review process: how we review, editorial policy, and affiliate disclosure.
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Pricing information may change. Always check the official website for the latest pricing.